• Home
  • /
  • FAQ
  • /
  • I forgot my password, how do I reset it?

I forgot my password, how do I reset it?

If you forgot your password and need a new one, visit lollipapps.com/forgot_password and enter your email address (associated with your ABC App account). We will send you a link to that email address, which will enable you to create a new password for your account. If you are using the ABC App mobile app and are having trouble resetting your password, try to reset your password via the Lollipapps website and then using your new one on the app after it has been successfully reset.

In case you did not receive the email we sent you, check your spam folder since the message could have been filtered there. If that is happening, try adding ABC App as a trusted contact, and mark the message as “this is not spam” if your email provider offers that option.